Frequently Asked Questions

Everything you need to know about bringing Myza home.

What materials are used in Myza products?

We prioritize sustainability and comfort, using premium materials such as 100% organic cotton, sustainably sourced bamboo, and artisanal ceramics to ensure longevity and style.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Custom or oversized furniture pieces may require additional processing time of up to 14 days.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that for hygiene reasons, bedding and towels must be unopened to qualify for a refund.

Do you offer international shipping?

Currently, Myza ships to over 20 countries. Shipping fees and delivery timelines vary by location and are calculated automatically at checkout.

How should I care for my Myza textiles?

To maintain the quality of our fabrics, we recommend machine washing on a gentle cycle with cold water and air drying or tumble drying on low heat.

Are your products ethically manufactured?

Yes, we partner exclusively with Fair Trade certified factories and independent artisans who ensure safe working conditions and fair wages for all employees.